fbpx


logo

*August 5th: All Operations Normal*

Welcome to THIRA

Start your journey at THIRA today. Our immersive programs will help you reach your goals.

Working Hours
Monday - Friday 8:00AM - 7:00PM
Saturday - Sunday 9:00AM - 4:00PM
Get in touch now

P: (425) 454-1199

F: (425) 454-8779


Mon - Fri: 8:00am - 7:00pm | Sat/Sun: 9:00am - 4:00pm

 

THIRA Health’s Response to COVID-19

THIRA Health has been designated as an essential healthcare service. All programs are open and operating during the “stay at home” order issued by Governor Inslee. Please note that it is permissible to leave your home to receive essential healthcare during this time.

As King County is making the transition from Phase 1.5 to Phase 2, THIRA Health remains committed to full compliance with all recommended CDC, State, and Local COVID-related procedures.  Here is our current status:

  • We continue to use dedicated office space prior to the pandemic to support social distancing.
  • We continue to have our administrative and treatment spaces professionally cleaned by individuals trained to provide deep cleaning for health care facilities twice daily as well as mid-day “spot” cleans.
  • We continue to provide multiple opportunities for handwashing throughout the day for staff, essential visitors, and patients
  • We require patients, treatment providers and administrative staff to wear masks throughout the day
  • We continue to screen patients, staff, and essential visitors daily prior to their entry to our facility
  • All of our Intensive Outpatient Programs continue to operate via Telemental Health – you can participate fully in our evidence-based DBT Intensive Outpatient Program without leaving your home.
  • We do all of our Intakes and Evaluations remotely.  We can meet with you and evaluate you for admission to any of our programs via Telemental Health, again, without leaving home
  • We continue to provide our Partial Hospitalization Program in person; the PHP program is available for those who are in crisis, require higher level of care, and need in-person care in a safe, structured environment

Employees and patients’ temperature are checked daily and are screened for the following symptoms on a daily basis:

 

IN THE LAST 24 HOURS HAVE YOU HAD ANY OF THE FOLLOWING:

  1. Fever (100 degrees F or greater)
  2. Cough- Sore throat -Shortness of breath or difficulty breathing.
  3. Unexplained muscle aches
  4. Chills
  5. Loss of sense of smell or taste
  6. Nasal congestion (different from pre-existing allergies)
  7. Diarrhea (> or = 3 stools in 24 period)
  8. Vomiting, Conjunctivitis (pink eye)
  9. (21 year old and under only) New development of rash
  10. (21 year old and under only) New development of red/swollen hands/feet
  11. In the past 14 days have you had contact with anyone with confirmed COVID-19?
  • If yes, must be excluded from work or program for 14 days from date of contact.

 

INDIVIDUALS EXPERIENCING ANY OF THE ABOVE SYMPTOMS WILL BE EXCLUDED FROM WORK/PROGRAM AND REFERRED TO THEIR PCP FOR COVID-19 TESTING.  KING COUNTY IS RECOMMENDING TESTING AS SOON AS POSSIBLE FOR MILD SYMPTOMS OF COVID-19 TO REDUCE ITS SPREAD THROUGH THE COMMUNITY.

Dr. Moore THIRA Health

Message from THIRA Health’s Chief Medical Officer, Dr. Mehri Moore

Dear Patients, Families, Colleagues, Staff, and Interested Parties:

The COVID-19 outbreak is affecting every aspect of life in our region, and our nation; at THIRA Health our highest priority is maintaining the well-being, safety, and health of our patients, staff, and the families and loved ones of both patients and staff.  Our Leadership Team and key staff members have been meeting daily to establish, monitor, and evaluate measures that we are undertaking in response to COVID-19.  We are closely monitoring updated recommendations from the CDC, Washington State Health Department, King County Health Department, and the City of Bellevue, and updating our policies in real time to respond to the evolving recommendations.  THIRA serves patients whose need for our services does not go away when external circumstances change, and we are working every day to make our service delivery model comply with current recommendations.  We have instituted a program of additional daily disinfection of our spaces, taken on two additional office suites in our building to create greater opportunities for recommended social distancing, are making changes to our programming and schedule, and modified many of our procedures to comply with updated infection-control best practices.  Please take a look at the information accompanying this message for more detail about how we are addressing this public health issue. If you’d like to talk about our response measures, please call us at 425-454-1199.

Wishing You, Your Family, and Your Loved Ones Good Health,

Mehri D. Moore, MD
Founder, CEO, and Chief Medical Officer of THIRA Health

What Is Important To Know About COVID-19?

What is COVID-19 and what are symptoms?

    • COVID-19, popularly known as Coronavirus is a new disease and the CDC is still learning how it spreads, the severity of illness it causes, and to what extent it may spread in the United States.

How is COVID-19 being spread?

    • The CDC reports that Coronavirus is being spread from person-to-person (within 6 feet), through respiratory droplets produced when an infected person coughs or sneezes.

Who is at highest risk for contracting Coronavirus?

    • According to the CDC, older adults and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at a higher risk for developing more serious complications from COVID-19. Please don’t hesitate to consult with your health care provider about additional steps you may be able to take to protect yourself.
What Is THIRA Doing To Protect Patients, Visitors and Staff?

THIRA Health is committed to the health and safety of our patients, visitors and staff. Recommendations by the WA Department of Health and Public Health of Seattle & King County are being followed closely. We are also closely monitoring information being released by the Center for Disease Control and Prevention.

  • THIRA Health follows strict health and safety requirements including frequent cleaning of our facility, top quality food service standards, and medical infection control procedures.
  • Steps are being taken to increase social distancing for patients while in program throughout the day with expanded office space.
  • Frequent hand washing is mandatory for staff, patients, and visitors.
  • Access to hand hygiene and facemasks are being provided throughout the facility.
  • Visits from non-essential individuals to THIRA have been postponed until further notice.
  • All community group outings are being suspended until further notice.
  • CDC-recommended screening questions are being implemented before patient and visitor arrival at time of intake appointments, in addition to requiring any patients or visitors with symptoms of illness to remain at home.
Updated Visitors Policy

THIRA Health is rescheduling all visitor tours at this time, we are only allowing patients and supporters whose presence is needed for treatment or pick-up/drop-off into the facility. We ask that patients and permitted supporters refrain from coming to the facility if they are currently or have recently been ill or if they have had close contact with a potentially contagious person. We are implementing CDC-recommended patient and visitor screening questions and we are not allowing visitors with any symptoms of illness into the facility. In addition, all patients and visitors are being asked to wash hands upon entry to the facility.

 

A note to patients and supporters planning to visit THIRA:

IF YOU RESPOND YES TO A QUESTION BELOW, PLEASE CALL TO POSTPONE YOUR VISIT OR RESCHEDULE.

  • Have you had a fever within the past 24 hours?
  • Do you have symptoms of a respiratory illness (e.g. sore throat, cough or shortness of breath)?
  • Have you traveled to China, Japan, South Korea, Italy or Iran in the last 14 days AND become sick?
  • Have you or a close contact tested positive for COVID-19 or Influenza?
  • If you respond NO to each of these screening questions, please wash your hands or use our hand sanitizer before entering the facility and patient-facing areas.
Revised Absence Policy

THIRA has opted to enact an interim absence, billing, and self-discharge policy for all programs due to the COVID-19 outbreak in our region. For more information please contact our Patient Administrative Specialists at (425) 445-1199.

Frequently Asked Questions

Washington State has declared a state of emergency, what does this mean for THIRA Health and its patients?

    • As a healthcare organization serving patients with acute mental health needs, THIRA is open and operating under normal business hours, apart from weekend family education groups being postponed effective 3/14. If you have a scheduled appointment, group, or individual therapy session, plan to keep it unless you have a cough, fever, or other respiratory problems.

Have any patients or staff contracted COVID-19?

    • There are no confirmed or suspected cases of COVID-19 at THIRA Health at this time.

What if someone in the treatment center, such as patients or staff, is exhibiting symptoms?

    • Anyone showing illness symptoms (e.g. cough, fever, or other respiratory symptoms) is required to call in for consult before arriving at the facility, anyone who arrives showing those symptoms will be sent home immediately.

Are all programs still running as normal?

    • Yes! THIRA Health is open and operating under normal business hours, apart from weekend family education groups being postponed effective 3/14.

Is THIRA still accepting referrals and admitting new patients?

    • Yes! THIRA is still open and actively accepting and referring patients to program.

Can you test for COVID-19 at your facility?

    • THIRA is not currently capable of testing for Coronavirus. For testing information please follow this link.
Tips for Staying Healthy

As recommended by the Center for Disease Control, here are some tips to keep yourself healthy and prevent illness:

  • Wash your hands frequently with soap for at least 20 seconds or use hand sanitizer.
  • Contain your cough and sneezes by using a tissue or your elbow instead of your hands.
  • Avoid touching your face, including your eyes, nose and mouth.
  • Do not share any drink or food with others.
  • Clean and disinfect your environments at home, work and in your vehicle.
  • Avoid contact with those who are sick.
  • If you are a loved one is sick, stay home to prevent the spread of germs. The best way to prevent illness is to avoid being exposed to the virus.
What To Do If You Are Sick

Follow this link to read the CDC’s suggestions to follow if you are to become sick.

Additional Resources
What Is Important To Know About COVID-19?

What is COVID-19 and what are symptoms?

    • COVID-19, popularly known as Coronavirus is a new disease and the CDC is still learning how it spreads, the severity of illness it causes, and to what extent it may spread in the United States.

How is COVID-19 being spread?

    • The CDC reports that Coronavirus is being spread from person-to-person (within 6 feet), through respiratory droplets produced when an infected person coughs or sneezes.

Who is at highest risk for contracting Coronavirus?

    • According to the CDC, older adults and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at a higher risk for developing more serious complications from COVID-19. Please don’t hesitate to consult with your health care provider about additional steps you may be able to take to protect yourself.
What Is THIRA Doing To Protect Patients, Visitors and Staff?

THIRA Health is committed to the health and safety of our patients, visitors and staff. Recommendations by the WA Department of Health and Public Health of Seattle & King County are being followed closely. We are also closely monitoring information being released by the Center for Disease Control and Prevention.

  • THIRA Health follows strict health and safety requirements including frequent cleaning of our facility, top quality food service standards, and medical infection control procedures.
  • Steps are being taken to increase social distancing for patients while in program throughout the day with expanded office space.
  • Frequent hand washing is mandatory for staff, patients, and visitors.
  • Access to hand hygiene and facemasks are being provided throughout the facility.
  • Visits from non-essential individuals to THIRA have been postponed until further notice.
  • All community group outings are being suspended until further notice.
  • CDC-recommended screening questions are being implemented before patient and visitor arrival at time of intake appointments, in addition to requiring any patients or visitors with symptoms of illness to remain at home.
Updated Visitors Policy

THIRA Health is rescheduling all visitor tours at this time, we are only allowing patients and supporters whose presence is needed for treatment or pick-up/drop-off into the facility. We ask that patients and permitted supporters refrain from coming to the facility if they are currently or have recently been ill or if they have had close contact with a potentially contagious person. We are implementing CDC-recommended patient and visitor screening questions and we are not allowing visitors with any symptoms of illness into the facility. In addition, all patients and visitors are being asked to wash hands upon entry to the facility.

 

A note to patients and supporters planning to visit THIRA:

IF YOU RESPOND YES TO A QUESTION BELOW, PLEASE CALL TO POSTPONE YOUR VISIT OR RESCHEDULE.

  • Have you had a fever within the past 24 hours?
  • Do you have symptoms of a respiratory illness (e.g. sore throat, cough or shortness of breath)?
  • Have you traveled to China, Japan, South Korea, Italy or Iran in the last 14 days AND become sick?
  • Have you or a close contact tested positive for COVID-19 or Influenza?
  • If you respond NO to each of these screening questions, please wash your hands or use our hand sanitizer before entering the facility and patient-facing areas.
Revised Absence Policy

THIRA has opted to enact an interim absence, billing, and self-discharge policy for all programs due to the COVID-19 outbreak in our region. For more information please contact our Patient Administrative Specialists at (425) 445-1199.

Frequently Asked Questions

Washington State has declared a state of emergency, what does this mean for THIRA Health and its patients?

    • As a healthcare organization serving patients with acute mental health needs, THIRA is open and operating under normal business hours, apart from weekend family education groups being postponed effective 3/14. If you have a scheduled appointment, group, or individual therapy session, plan to keep it unless you have a cough, fever, or other respiratory problems.

Have any patients or staff contracted COVID-19?

    • There are no confirmed or suspected cases of COVID-19 at THIRA Health at this time.

What if someone in the treatment center, such as patients or staff, is exhibiting symptoms?

    • Anyone showing illness symptoms (e.g. cough, fever, or other respiratory symptoms) is required to call in for consult before arriving at the facility, anyone who arrives showing those symptoms will be sent home immediately.

Are all programs still running as normal?

    • Yes! THIRA Health is open and operating under normal business hours, apart from weekend family education groups being postponed effective 3/14.

Is THIRA still accepting referrals and admitting new patients?

    • Yes! THIRA is still open and actively accepting and referring patients to program.

Can you test for COVID-19 at your facility?

    • THIRA is not currently capable of testing for Coronavirus. For testing information please follow this link.
Tips for Staying Healthy

As recommended by the Center for Disease Control, here are some tips to keep yourself healthy and prevent illness:

  • Wash your hands frequently with soap for at least 20 seconds or use hand sanitizer.
  • Contain your cough and sneezes by using a tissue or your elbow instead of your hands.
  • Avoid touching your face, including your eyes, nose and mouth.
  • Do not share any drink or food with others.
  • Clean and disinfect your environments at home, work and in your vehicle.
  • Avoid contact with those who are sick.
  • If you are a loved one is sick, stay home to prevent the spread of germs. The best way to prevent illness is to avoid being exposed to the virus.
What To Do If You Are Sick

Follow this link to read the CDC’s suggestions to follow if you are to become sick.

Additional Resources

Connect with us on Instagram